Cancellation & Late Policy
If you need to cancel your appointment please do so more than 24 hours before your scheduled appointment time to avoid a cancellation fee.
If cancelled within 24 hours, a fee of 50% of the appointment value will be charged.
If cancelled within 4 hours (or no-shows), clients will be charged the full 100% of the appointment value, as we are rarely able to fill the spot with such short notice.
If more than 15 minutes late to your appointment, we cannot guarantee full satisfaction of your results.
Children & Pet Policy
Our company offers a soothing environment for all clients and staff. Keeping that as our focus; we do not allow babies, children under 10 years of age or pets in the artistic space. This policy is also for the safety of your children/pets and our stylists/clients, as you or they are not able to attend to your children or pets during the appointment. If you need to bring your baby, child or pet in for your appointment please make your stylist aware before your scheduled time, so we can try to accommodate you.